IT Support for Nonprofits That Need Every Dollar to Count
Industries
IT Support for Nonprofits
Nonprofits run lean. Your team is small, your volunteers come and go, and every dollar spent on technology is a dollar not spent on your mission. But you still hold donor records, payment information and sometimes sensitive details about the people you serve. IT support for nonprofits has to protect all of that without wasting a dollar.
Technology Visionaries LLC has been helping businesses with their technology since 2007, and we’ve been at 321 Main Street in Woodbridge, NJ since 2015. We’re a managed IT (information technology) services company, which simply means we take care of your computers, network and security on an ongoing basis so you don’t have to think about it.
When something goes wrong, you talk to a person. During business hours, 8 to 5, Monday to Friday, a real person answers the phone. And during those same hours, a person reviews, prioritizes and routes every ticket you send within 12 minutes. That’s a human looking at your problem and getting it to the right person, not an automatic “we got your email” reply. (To be clear, 12 minutes is how fast we look at it and get it moving, not a promise that it’s fixed by then.)
What Nonprofits Actually Deal With
Tight budgets. You need technology that works without paying for things you don’t need.
Volunteers and turnover. People join and leave often, and their accounts need to follow.
Donor and client data. Donor lists, payment details and program records all need protecting.
Donated and mismatched equipment. A mix of old and new computers is hard to keep safe and updated.
Phishing aimed at your mission. Fake emails from your “executive director” asking for gift cards or wire transfers are common.
How We Help
We keep your small team productive. Ongoing care for computers, network and email, with a real person to call.
We help you spend wisely. We’ll help you figure out what you actually need.
We handle the comings and goings. A clean process for adding and removing staff and volunteers.
We help protect donor data. MFA, sensible access and encryption.
We train your people. Plain English phishing training for staff and volunteers.
Compliance Notes
This section is a plain English overview to help you understand what the rules ask for. It isn’t legal advice. For questions about what applies to your organization, talk with your attorney. Our role is to help you meet these requirements on the technology side and document the work. The responsibility for your program stays with your organization, and we don’t promise or guarantee compliance.
New Jersey’s data breach law (N.J.S.A. 56:8-161 to 56:8-166)
New Jersey’s Identity Theft Prevention Act covers any business that does business in New Jersey, and any public entity, that keeps computerized records with personal information. If there’s a breach of New Jersey residents’ personal information, you have to tell the affected people in the most expedient time possible and without unreasonable delay. Before you tell them, the law says you must report the breach to the New Jersey State Police. The State Police and the NJCCIC (New Jersey Cybersecurity and Communications Integration Cell) provide an online form for that report. If you decide misuse of the information isn’t reasonably possible, the law says to document that decision in writing and keep it for five years.
Card payments: PCI DSS
If you accept card donations, the PCI DSS (Payment Card Industry Data Security Standard) from the PCI Security Standards Council sets security expectations for handling card data. Your payment processor can tell you what’s expected of you.
Other rules that may apply
Depending on your programs, other rules may apply. For example, a health-related program may fall under HIPAA. Your attorney can help you sort out which apply.
Free help from CISA
CISA (the Cybersecurity and Infrastructure Security Agency) publishes free cybersecurity services and tools, plus StopRansomware guidance on preventing and responding to ransomware. It’s a good, no-cost place to start.
Wire fraud and business email compromise
This isn’t a regulation, but it’s the risk we hear about most. The FBI calls it business email compromise: a criminal gets into, or imitates, an email account and sends convincing payment instructions. The FBI asks victims to report it right away at ic3.gov (the Internet Crime Complaint Center) and to contact their bank to try to stop the transfer. The simplest protection is a habit: confirm any new or changed payment instructions with a phone call to a number you already have, never one from the email.
Frequently Asked Questions
If we work with you, are we covered?
No one can honestly promise that, and we won't. New Jersey law puts the responsibility on your organization. What we can do is help you put the technical safeguards in place, like MFA, encryption and backups, and help you document how your systems are set up so your written records match reality. For the legal side, talk with your attorney.
We can’t afford much. Where should we start?
Start with the basics that cost little or nothing: MFA on email, updates, backups and training. CISA offers free resources, and we'll help you focus on what matters most.
What happens if something breaks before a big event?
Call us. During business hours, 8 to 5, Monday to Friday, a real person picks up, and every ticket is reviewed, prioritized and routed by a person within 12 minutes. That's how fast we start on it, not a promise of how fast it gets fixed, but you won't be sitting in a queue wondering if anyone saw it.
Can volunteers use their own devices?
Often yes, with some sensible rules. We'll help you decide what volunteers really need access to.
Do we have to replace all our software?
Usually not. Most nonprofits already have the right tools. What's often missing is setting them up properly, turning on protections like MFA and writing down how it all works.
Let's protect your donors and free up your team.
Grab a coffee with us and walk through how your organization runs today. We'll help you see the gaps and what to tackle first.
Talk to Technology VisionariesThis page is general information, not legal advice. Talk with your attorney about what applies to your organization.