About Us
A Message from Our Founder
People that support people and their technology.
We’re not the cheapest option, and we’re not trying to be. Our pricing reflects the work we actually do, from day one, not after the first surprise bill.
What Makes Us Different
Every IT company says they’re fast. Every IT company says they care. We back ours up.
- Live answer. Call our main line during business hours and a real person picks up. Every time.
- The 12-minute ticket. Every new ticket gets eyes on it within 12 minutes. Not tomorrow. Not after lunch. Twelve minutes.
- Thorough discovery. Before we send a proposal, we walk your space and meet your team. You get a verbal roadmap before you sign anything.
- 170+ recurring services. The stuff that keeps your technology healthy happens on a schedule, not when something breaks.
- 450+ SOPs. Everything we do is documented, which means your IT doesn’t live in one tech’s head.
Our Mission
Be the kind of IT partner that feels like a friend who happens to know tech. No geek speak. No talking down. No gatekeeping knowledge so you feel like you need us. We’d rather make you smarter than make you dependent, and funny thing, that’s exactly why our clients stay with us for a decade or longer.
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Our Philosophy
We address your business challenges as if they were our own and with utmost priority. We realize that if your business goals and expectations are not met then we have failed. Technology Visionaries LLC is in the business of establishing and maintaining long-term relationships with our clients, as well as, with our strategic partners and vendors. We value casinoluck.ca the opportunity to work with you and earn your business. We stand behind and guarantee our products
and services.
Who We Serve
Our typical client has 10 or more people, works in an industry where compliance matters (law firms, accounting practices, property management companies, medical offices, municipalities), and runs on a specialized piece of software that has to be up. If any of that sounds familiar, we probably understand your business better than the last IT company you tried.
Our clients hire us to support their network because they want the peace of mind that comes with knowing their technology is taken care of by professionals. Our support agreements offer unlimited remote and onsite support, preventative maintenance and monitoring, and vendor management all for one fixed rate.
Our Values
Knowledge
I’ve been learning tech since I was 14. That drive runs through everyone here. Technology never sits still, and neither do we.
“The only true wisdom is in knowing you know nothing.”
- Socrates
Empathy
Understand the person first, the problem second. Meet you where you are.
“You never really understand a person until you consider things from his point of view.”
- Harper Lee
Excellence
The 12-minute ticket, the live answer, the hundreds of SOPs. That’s excellence as a daily habit, not a marketing slogan.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
- Aristotle
Friendship
The most important one. We treat our staff like family and our clients like friends. If we don’t really know each other, we can’t really work together.
“Interdependent people combine their own efforts with the efforts of others to achieve their greatest success.”
- Stephen Covey
Integrity
Do the right thing, even when nobody’s watching. Own the mistakes. Tell the truth about what we can and can’t do.
“Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.”
- Oprah Winfrey
Here’s why so many businesses
depend on Technology Visionaries for IT service and support:
12-Minute Tickets
Submit your support ticket and we’ll get to work addressing your issue in 12 minutes or less.
0 Data Loss
Dependable consultants and engineers that work as your partners in IT and success
24/7 Support Availability
All hands on deck, our team is ready to help at any time of day, with most support requests addressed within hours. IT help when you need it most
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Referral Program
At Technology Visionaries we believe that referrals are the greatest form of appreciation. If you know someone who is worried about any aspect of their business technology, do them a favor and put them in touch with us.
As one of our valued customers, you already know the benefits you get from our services:
By recommending partners, associates, or professional contacts, you can help them enjoy worry-free IT and reap some rewards for yourself.
Technology Visionaries would be an asset to any company
If you refer us to a qualified prospective customer and are able to facilitate an introduction where we meet with them, we will present you with $50 dollar American Express gift card. If they become a client, we’ll give you $100! We have found that many of our clients are happy to refer us to their friends and colleagues and do not want the referral award. In those cases, we are happy to donate to your charity of choice.
Save a colleague from their IT worries by entering their contact information in the form below.