About Technology Visionaries
A Message from Our Founder
What Makes Us Different
Every IT company says they’re fast. Every IT company says they care. Here’s how we back ours up.
- A real person answers. Call during business hours, 8 to 5, Monday to Friday, and a real person picks up.
- The 12-minute ticket review. During business hours, a person on our team reviews every new ticket within 12 minutes, sets its priority and sends it to the right place. Not tomorrow. Not after lunch. It’s a person reading it, not an automatic reply. (It’s a review time, not a fix time.)
- Care on a schedule. The things that keep your technology healthy happen on a regular schedule, not only when something breaks.
- It’s all written down. What we do is documented, so your IT doesn’t live in one tech’s head.
We’re not the cheapest option, and we’re not trying to be. Our pricing reflects the work we actually do, from day one, not after the first surprise bill.
Our Mission
Be the kind of IT partner that feels like a friend who happens to know tech. No geek speak. No talking down. No keeping knowledge to ourselves so you feel like you need us. We’d rather make you smarter than make you dependent.
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Our Philosophy
We address your business challenges as if they were our own and with utmost priority. We realize that if your business goals and expectations are not met then we have failed. Technology Visionaries LLC is in the business of establishing and maintaining long-term relationships with our clients, as well as, with our strategic partners and vendors. We value the opportunity to work with you and earn your business. We stand behind and guarantee our products
and services.
Who We Serve
Our typical client works in a field where compliance matters, like law firms, accounting practices, property management companies, medical offices and municipalities, and runs on a specialized piece of software that has to stay up. If that sounds familiar, we probably understand your business better than the last IT company you tried.
Our Values
Knowledge
I’ve been learning tech since I was a kid, and that drive runs through everyone here. Technology never sits still, and neither do we.
“The only true wisdom is in knowing you know nothing.”
- Socrates
Empathy
Understand the person first and the problem second. Meet you where you are.
“You never really understand a person until you consider things from his point of view.”
- Harper Lee
Excellence
The 12-minute ticket review, a real person on the phone, and the way we write everything down. That’s excellence as a daily habit, not a slogan.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
- Aristotle
Friendship
The most important one. We treat our staff like family and our clients like friends. If we don’t really know each other, we can’t really work together.
“Interdependent people combine their own efforts with the efforts of others to achieve their greatest success.”
- Stephen Covey
Integrity
Do the right thing, even when nobody’s watching. Own the mistakes. Tell the truth about what we can and can’t do.
“Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.”
- Oprah Winfrey
Here’s why so many businesses
depend on Technology Visionaries for IT service and support:
12-Minute Tickets
During business hours, a person on our team reviews every new support ticket within 12 minutes and sends it to the right place.
Recoverable, Not Just Backed Up
Plenty of businesses have backups. Far fewer have tested them. We test restores on a regular schedule, so when something goes sideways, like ransomware, a dead hard drive or coffee in the keyboard, you can get your data back and get back to work.
24/7 Support Availability
All hands on deck, our team is ready to help at any time of day, with most support requests addressed within hours. IT help when you need it most
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Referral Program
At Technology Visionaries we believe that referrals are the greatest form of appreciation. If you know someone who is worried about any aspect of their business technology, do them a favor and put them in touch with us.
As one of our valued customers, you already know the benefits you get from our services:
By recommending partners, associates, or professional contacts, you can help them enjoy worry-free IT and reap some rewards for yourself.
Technology Visionaries would be an asset to any company
If you refer us to a qualified prospective customer and are able to facilitate an introduction where we meet with them, we will present you with $50 dollar American Express gift card. If they become a client, we’ll give you $100! We have found that many of our clients are happy to refer us to their friends and colleagues and do not want the referral award. In those cases, we are happy to donate to your charity of choice.
Save a colleague from their IT worries by entering their contact information in the form below.